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Emotional Intelligence and Employee Engagement: Key to Retention

Vol 5 , Issue 2 , July - December 2016 | Pages: 62-67 | Research Paper  

https://doi.org/10.51976/gla.prastuti.v5i2.521606


Author Details ( * ) denotes Corresponding author

1. * Priyanka Jain, Research Scholar, Amity University, Noida, Uttar Pradesh, India
2. Taranjeet Duggal, Professor, Amity University, Noida, Uttar Pradesh, India

The main aim of the current study was to examine the effect of emotional intelligence on talent retention through employee engagement. As talent retention is an outcome of employee engagement hence its worth to study it in relation to engagement. Data was gathered from 100 respondents of IT sector using random sampling. .The study used a self administered questionnaire to collect the primary data. Participant completed two surveys: (1) Emotional Intelligence Appraisal (Bradberry and Greaves , 2003), which measures (a) self–awareness, (b) self–management,(c) social awareness, (d) relationship management, and (e) overall emotional intelligence; and (2) Employee engagement questionnaire (Schaufeli et al., 2006) which assess employees engagement . The results were in the expected direction and fulfilled the research aims of the current study. The statistic results revealed that there is a significant strong relationship between the two main variables of the study, namely EI and Employee engagement. Out of the four variables of Emotional intelligence social awareness and relationship management was found to have a positive and significant relationship with employee engagement. The present study indicated that a good level of engagement may lead to high employee retention.

Keywords

Emotional intelligence, Employee engagement, Self awareness, Self management, Social awareness, Relationship management, Retention.

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