Challenges of Information Technology Adoption for the Micro and Small Enterprises

Vol 10 , Issue 1 , January - June 2023 | Pages: 58-71 | Research Paper

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https://doi.org/10.17492/jpi.pragati.v10i1.1012304

Published Online: June 15, 2023

Author Details ( * ) denotes Corresponding author

1. * Gaganpreet Kaur, Assistant Professor, Management Studies, Panth Rattan Jathedar Gurcharan Singh Tohra Institute of Advance Studies in Sikhism, bahadurgarh, Patiala, Punjab, India (gaganmalhans@yahoo.in)

A study prime aim is to determine the challenges faced in the context of information technology adoption by the micro and small enterprises. A sample of 500 respondent firms from Punjab, Haryana and Himachal Pradesh has been collected from health care services and hospitality sector. To reach the target population judgmental sampling technique has been used. Exploratory factor analysis has been applied to analyses the results. The study has found that four factors, technical and human barrier, government interference and personal barrier, infrastructure barrier and lack of skills and resistance to change has been extracted from nineteen variables. So, it is suggested that more and more investments in information technology significantly impact on the micro and small firms and also help in survival and generate profits.

Keywords

Information technology; Micro and small firms; Punjab; Haryana; Himachal Pradesh

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