Journal Press India®

Analyzing the Impact of Psychological Capital on Organisational Citizenship Behaviour

Vol 10 , Issue 2 , July - December 2023 | Pages: 107-124 | Research Paper  

 
Article has been added to the cart.View Cart (0)
https://doi.org/10.17492/jpi.manthan.v10i2.1022306


Author Details ( * ) denotes Corresponding author

1. * Sarath M, Junior research fellow, Department of Commerce, Bharathiar University, Coimbatore, Tamil Nadu, India (sarathm948@gmail.com)

Organisational citizenship behaviour and psychological capital are crucial for the employees to overcome the different difficulties brought on by the nature of the workplace. “Organisational citizenship behaviour” refers to the constructive and beneficial employee behaviours that go beyond the scope of their official job descriptions. Organizational citizenship behaviour includes organisational loyalty, organisational obedience, and organisational participation. The study analysed the primary data collected from 156 IT employees working in a south Indian city of Kerla state. The result shows that organisational citizenship behaviour is influenced by psychological capital. The analysis of psychological capital shows that among all these four constructs of psychological capital, the construct “hope” has the highest contribution towards psychological capital, followed by “self-efficacy” Among IT employees. Also, employee loyalty has the greatest contribution to organisational citizenship behaviour, followed by organisational participation. The outcomes of the study demonstrate that organisational citizenship behaviour and psychological capital are significantly positively associated.

Keywords

Organisational Citizenship Behaviour; IT Sector; Organisational Loyalty; Organisational Obedience; Psychological Capital

  1. Adams, D., & Velarde, J. M. (2021). Leadership in a culturally diverse environment: perspectives from international school leaders in Malaysia. Asia Pacific Journal of Education, 41(2), 323-335.
  2. Avey, J. B., Luthans, F., & Youssef, C. M. (2010). The additive value of positive psychological capital in predicting work attitudes and behaviors. Journal of management, 36(2), 430-452.
  3. Avey, J. B., Reichard, R. J., Luthans, F., & Mhatre, K. H. (2011). Meta‐analysis of the impact of positive psychological capital on employee attitudes, behaviors, and performance. Human Resource Development Quarterly, 22(2), 127-152. Retrieved from https://doi.org/10.1002/hrdq.20070
  4. Chamisa, S. F., Mjoli, T. Q., & Mhlanga, T. S. (2020). Psychological capital and organisational citizenship behaviour in selected public hospitals in the Eastern Cape province of South Africa. SA Journal of Human Resource Management, 18, 12. Retrieved from https://doi.org/10.4102/sajhrm.v18i0.1247
  5. Goldman, R. D., Yan, T. D., Seiler, M., Cotanda, C. P., Brown, J. C., Klein, E. J., & Staubli, G. (2020). Caregiver willingness to vaccinate their children against COVID-19: Cross sectional survey. Vaccine, 38(48), 7668-7673.
  6. Graham, J. W. (1991). An essay on organizational citizenship behavior. Employee Responsibilities and Rights Journal, 4, 249-270.
  7. Johnson, D., & Lake, C. J. (2019). Contingent worker monetary influence, work attitudes and behavior. Personnel Review, 48(7), 1669-1684.
  8. Lankoski, L., & Smith, N. C. (2018). Alternative objective functions for firms. Organization & Environment, 31(3), 242-262.
  9. Lee, K., & Allen, N. J. (2002). Organizational citizenship behavior and workplace deviance: The role of affect and cognitions. Journal of Applied Psychology, 87(1), 131-142.
  10. Luthans, F., & Youssef, C. M. (2004). Human, social, and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics, 33(2), 143–160.
  11. Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Investing and developing positive organizational behavior. Positive organizational behavior, 1(2), 9-24.
  12. Luthans, F., Luthans, K. W. & Luthans, B. C. (2002). Positive psychological capital: Beyond human and social capital. Management Department Faculty Publications, 145. Retrieved from http://digitalcommons.unl.edu/managementfacpub/145
  13. Nafei, W. (2015). The role of job embeddedness on quality of work life and organizational citizenship behavior: A study on Menoufia University Hospitals. International Journal of Business and Management, 10(4), 215.
  14. Newman, A., Ucbasaran, D., Zhu, F. E. I., & Hirst, G. (2014). Psychological capital: A review and synthesis. Journal of Organizational Behavior, 35(S1), S120-S138.
  15. Niehoff, B. P., & Moorman, R. H. (1993). Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal, 36(3), 527-556. Retrieved from https://doi.org/10.5465/256591
  16. Organ, D. W. (1988). Organizational citizenship behavior: The good soldier syndrome. Lexington: Lexington books.
  17. Organ, D. W., & Ryan, K. (1995). A meta‐analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Osychology, 48(4), 775-802. Retrieved from https://doi.org/10.1111/j.1744-6570.1995.tb01781.x
  18. Piccolo, R. F., & Colquitt, J. A. (2006). Transformational leadership and job behaviors: The mediating role of core job characteristics. Academy of Management Journal, 49(2), 327-340. Retrieved from https://doi.org/10.5465/amj.2006.20786079
  19. Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis. Journal of Applied Psychology, 94(1), 122. Retrieved from https://doi.org/10.1037/a0013079
  20. Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82(2), 262. Retrieved from https://doi.org/10.1037/0021-9010.82.2.262
  21. Scheier, M. F., & Carver, C. S. (1985). Optimism, coping, and health: Assessment and implications of generalized outcome expectancies. Health Psychology, 4(3), 219. Retrieved from https://doi.org/10.1037/0278-6133.4.3.219
  22. Snyder, C. R., Harris, C., Anderson, J. R., Holleran, S. A., Irving, L. M., Sigmon, S. T., & Harney, P. (1991). The will and the ways: development and validation of an individual-differences measure of hope. Journal of Personality and Social Psychology, 60(4), 570. Retrieved from https://doi.org/10.1037/0278-6133.4.3.219
  23. Turnley, W. H., Bolino, M. C., Lester, S. W., & Bloodgood, J. M. (2003). The impact of psychological contract fulfilment on the performance of in-role and organizational citizenship behaviors. Journal of management, 29(2), 187-206.
  24. Van Wyk, R. (2013). The manifestation of familiness resources and psychological capital as familiness capital: A conceptual analysis. International Business & Economics Research Journal, 12(9), 1021-1040. Retrieved from https://doi.org/10.19030/iber.v12i9.8050
  25. Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601-617. Retrieved from https://doi.org/10.1177/014920639101700305
Abstract Views: 13
PDF Views: 1

By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.