Journal Press India®

International Journal of Management Issues and Research
Vol 13 , Issue 1 , January - June 2024 | Pages: 119-132 | Research Paper

Exploring the Impact of Technostress on Workplace Performance: A Focus on Techno Stressors and Their Influence in Accounting and Education Sectors

Author Details ( * ) denotes Corresponding author

1. K Patra, Research Scholar, Management, Sharda University, Greater Noida, Uttar Pradesh, India (cpatra148@gmail.com)
2. Swati Bansal, Assistant Professor, Management, Sharda University, Greater Noida, Uttar Pradesh, India (swati.bansal@sharda.ac.in)
3. Smritee Jha, Research Scholar, Management, Sharda University, Greater Noida, Uttar Pradesh, India (smriteejha1010@gmail.com)

The impacts of technostress, a severe issue caused by the widespread use of information and communication technologies (ICTs) in the workplace, particularly in the accounting and educational sectors, are examined in this research. Technostress, caused by factors including techno-overload, techno-invasion, techno-complexity, techno-insecurity, and techno-uncertainty, is a significant contributor to lower workplace productivity, job unhappiness, and overall employee well-being. This study examines the connection between employee performance and the causes of technostress, reviewing data from 2007 to 2020. It highlights how organizational characteristics like innovation and centralization may make technostress levels worse. The study also highlights the need of literacy assistance, technical readiness, and user flexibility in mitigating the adverse effects of technostress, particularly for senior employees. Given the COVID-19 pandemic and the pace of digitalization brought about by I this study emphasizes the need for more research on the long-term impacts of technostress across a range of industries. Additionally, it provides significant accounting-related insights and recommends ways to enhance employee performance and well-being in increasingly technologically sophisticated work environments.

Keywords

Techno-insecurity; Techno-overload; Digitalization; Employee Well-being; Information and Communication Technologies (ICT); Employee Well-being

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