Journal Press India^®

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The study investigated the influence of organisational policy on employee retention in the telecommunications industry in Lagos State. The study adopted the descriptive survey research design. The sample size of 71 human resources practitioners were selected through convenience and purposive sampling techniques because they were subject experts who were easily accessible to provide in-depth and detailed information about the phenomenon of the variables of the study. The questionnaire items were validated for face and content validity. After the pilot study, the Cronbach Alpha Co-efficient r-value of = 0.81 showed internal consistency and high reliability. The effect of organisational policy on employee retention was significant and the implementation of organisational policy influenced employee retention in the telecommunications industry, Lagos State. The study revealed a strong positive significant relationship between the two variables at (r = 0.609, p = 0.00). The multiple correlation coefficients (R) of the independent variable with employee retention implied 67% association between the variables and the regression ANOVA produced (F (3, 68) = 28.10, P < 0.05). The existence of organisational culture and policy in the telecommunications industry, Lagos State was significant as reflected in the organisational structure, availability of HR Handbook and Policy, the practice of the tradition and culture of innovation, and employee engagement and service delivery. There was a strong positive correlation between organisational policy and employee retention in the telecommunications industry, Lagos State. The study recommended that organisations should institutionalize capacity development programmes to align with the National Policy for the Promotion of Indigenous Content in the Nigerian Telecommunications Sector to ensure capacity building of Nigerians, minimum Expatriate Quota and the implementation of the succession plan in the industry. Given the importance of the telecommunications industry to the vision of transforming the country to a digital economy and the need to have qualified and stable manpower to drive the industry, a dedicated national university for the telecommunications industry in Nigeria is pivotal to manpower development and sustainable employee retention in the industry.

Keywords

Organisational Policy; Employee Retention; Workplace Longevity; Workforce Management; Telecommunications Industry

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