Published Online: November 24, 2007
Author Details
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Purpose: The main purpose of the research is to determine the extent of job satisfaction among employees and to find out whether there is any difference between the intrinsic and extrinsic factors (as explained by Hertzberg’s two-factors theory) in explaining the satisfaction amongst them. Design/Methodology/Approach: Responses from 55 employees ranging from executives to senior managers and from accountants to engineers in Havell’s India Ltd., Faridabad were taken. Random sampling technique has been applied to collect a representative sample of employees of the organization. Findings: The findings highlighted the work related factors that are considered important by the employees. Responsibility, help to others, self-esteem, and personal growth and development on work are among those considered highly important by the employees, while ‘fulfillment of spiritual needs at work’ is considered least important by them. Among extrinsic factors, the employees value job security, working conditions, and prestige and status outside the organization the most, and opportunity to earn additional income the least. Research Limitations: The major limitation is that it discusses only the job satisfaction of private sector employees not about the government sector employees. Managerial Implications: The results of this study suggest that management efforts to increase intrinsic job satisfaction facets, such as personal growth and development may have a larger influence on overall satisfaction of an employee. Aspects related to pay; authority; and security have less of an effect on employees’ satisfaction level than intrinsic factors. So, the management should provide the opportunities for personal growth and invest heavily in the professional development. Originality/Value: This study showcased the original work of the authors in the field of Job satisfaction amongst private sector employees.
Keywords
Job Satisfaction, Intrinsic Satisfaction, Extrinsic Satisfaction, Overall Satisfaction